Privacy Policy

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name address phone number email address
We will never collect sensitive information about you without your explicit consent. During the order process, we collect your name, e-mail address, invoice address and delivery address. Optionally, we collect your telephone number. The details you provide make use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. This information is held securely in accordance with our internal security policy, and the Data Protection Act 1988. Your Credit/Debit Card details are not handled by us. Your Credit/Debit Card details are handled exclusively by our Payment Provider, WORLDPAY. During the ordering process you forward your details to WORLDPAY. Their Privacy Policy is available on their website at: http://www.worldpay.co.uk

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.

MON-FRI DELIVERIES ONLY - FREE CARRIAGE TO UK MAINLAND ON ALL ORDERS OVER £30

A £6 DELIVERY CHARGE IS AUTOMATICALLY APPLIED TO ALL ORDERS UNDER £30

YOUR ORDER WILL BE ON A NEXT DAY CARRIER DELIVERY SERVICE, BUT PLEASE ALLOW UP TO 2 - 3 WORKING DAYS FOR DELIVERY ON POSTAL ITEMS.

If you have any urgent requirements, please phone and let us know, we will endeavour to get your order despatched as quickly as possible, it may be for a Birthday, Anniversary or Wedding present, we can even add a giftcard message if you wish, you can put your message in the 'Special Instructions' box when you fill out your address details and we will deliver to any address you advise. We're eager to help.

PLEASE NOTE - WEEKDAY DELIVERIES ONLY, WE CAN ORGANISE A SATURDAY DELIVERY IF REQUIRED, BUT THERE WILL BE A CHARGE FOR THIS, BASED ON SIZE AND WEIGHT OF ITEM, IF YOUR ORDER'S PLACED BEFORE 12AM, WE WILL ENDEAVOUR TO DESPATCH THE SAME DAY, THEREAFTER, THE FOLLOWING DAY.

Jasmin Direct Ltd, 9 Hursley Close, Bournemouth, Doset, BH7 6SE

Tel: +44 (0)1202 422655 enquiries@jasmindirect.co.uk

If you wish to contact us out of hours (weekends and evenings)

Phone - Suzie on 07977 497069 or Roland on 07866 750447

We will be happy to hear from you!